Check the Earmold regularly. Clean it with warm, soapy water and remove wax with a pipe cleaner, never use alcohol for cleaning—it can dry and crack the mold.
Never shower while wearing a hearing aid. Keep the earmold and tubing dry at all times. A single drop of water can muffle the sound.
Avoid extremes of temperature. Never use a hair dryer while wearing a hearing aid.
Keep all sprays and aerosols away from the hearing aid.
Turn off the hearing aid when you're not using it.
Store the hearing aid in a dry, safe place.
Remove the batteries and keep it in the "off" position.
No, our hearing devices don't require that you take a hearing test. HearBloom hearing devices work for the majority of customers and each hearing device can be easily adjusted for your level of hearing.
We include earbuds in 4 different sizes with each hearing device, allowing 99% of our customers to get the correct fit.
Any device that includes a speaker and microphone so close together will produce the "whistling" sound. However, you can minimize or eliminate the whistling completely by following these steps:
We cut out the middleman — no doctor salaries, no brick-and-mortar locations, etc. — and our hearing devices are build with new, cutting-edge digital technology, which is far more affordable than manufacturing traditional hearing devices.
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We do our best to ensure that the products we deliver to you are of a high quality, and in good working order and without defects. If you have received a product which turns out to be defective or otherwise of poor quality, please notify us as soon as reasonably possible, we will exert great effort to cope with the issue according to the status of the item with partial refund, full refund or return for replacement.
If you need to return an item, please first contact with our support to Request a Return Authorization Number (RAN) including the Return Address. Once a RAN is issued, you will have 14 days to ship the items back to our warehouse. No credit will be issued for unauthorized returns.